Opening Hours

Practice Opening Hours

Our practice is open from 7:30am until 6:30pm, Monday to Friday.

 

Medical Consulting Hours

Our GPs are available for consultation from 9:00am until 5:00pm, Monday to Friday.

It is a requirement for patients to bring their Medicare card with them to each appointment

We operate on an appointment only basis during the week. Appointments may be made by phone, online via our website or at the desk. If you have more than one medical problem or feel that you may need longer time for discussing a specific issue with the doctor, please request a longer appointment at the time of booking. This will assist the doctors to run on time.

Emergencies will be seen as soon as possible.

We would encourage patients to call to see how the doctor is running prior to leaving home or work.

Accounts are payable when you have seen the doctor.

 

After Hours

Via Australian Locum Medical Service

Phone 132 660

EMERGENCY – AMBULANCE  phone 000

 

Home Visits

Home visits may be arranged via our locum service, Australian Locum Medical Service

Phone 132 660

 

Telephone Access

If there is an urgent problem and you are unable to attend the surgery within a reasonable time, a message about your problem can be left with the reception staff.

If the doctor is available and not with a patient at the time, they will take the call. If they are unable to take the call the doctor will prioritise these messages and return your call as soon as possible.

In many cases this will be at the end of the evening consulting session, in order to avoid delaying patients attending for consultation. It is rarely possible to meet a request for a call to be returned at a precise time. If you have particular reasons, please advise the receptionist.

 

Access your test results

It is important to exercise your responsibility to seek results of tests and investigations ordered by the doctors.

Patients are asked to make an appointment to discuss your results.

Pap smear results are mailed to you. In addition, your results are routinely notified to the Victorian Cervical Cytology Registry – which provides a safety net to ensure women whose results are abnormal are followed up.

If you do not want your details recorded at the Registry – please let your doctor know.

See a Doctor when it suits you.